Guest Policies & Information

Click Here for a Printable List of the Information & Regulations Panel from the 2017 Park Brochure!

SMOKING POLICY
For the comfort of all guests, designated smoking/vaping areas have been established throughout the Ride Park. There are also a designated smoking/vaping areas inside the Water Park. Please see Park Map for locations.

INFORMATION BOOTH
The Greater Altoona Career & Technology Center Information Booth is located at the foot of the cross walk Ride Side. This building houses Lockers, Lost & Found, and Lost Persons.

LOST PERSONS
If you are lost or separated, go to the GACTC Information Booth. No public address announcements will be made.

INFANT CARE CENTER 
The Geisinger’s Janet Weis Children’s Hospital Infant Care Center is located behind Kid’s Kingdom and provides diaper changing facilities and a private area for nursing mothers in air-conditioned comfort. Diapers, baby food, and other supplies are available at a nominal cost.

MOBILITY ASSISTANCE 
A limited number of electric scooters, adult strollers, and children’s double strollers are available for daily rental Ride Side at the Infant Care Center and also available Water Side at the Laguna Gift Shop. These are available on a first-come, first-served basis for a nominal fee.

FIRST AID 
There are two locations: Ride Side in the Infant Care Center building and Water Side adjacent to the Laguna Waterworks. Each facility is staffed by certified Emergency Medical Technicians as part of our Quick Response Service team for those guests needing medical attention.

CREDIT CARDS/CHECK CARDS/GIFT CARDS/ATMs
MasterCard, Visa, Discover and Park Gift Cards are accepted at all ticket plazas, all gift shop locations, and various concession stands.  ATMs are located across from Cheesesteaks Delizioso, Water Side and at Murf's Kitchen, Ride Side.

ACCESSIBILITY ASSISTANCE 
DelGrosso’s Park is equipped with services to provide accessibility. Our Rider Safety and Accessibility Guide is available at the Security/Rides Office and the Information Booth. To enroll in the accessibility program the guest must visit the Security/Rides Office. Only service animals, on a leash or harness, are permitted on Park property. Service animals are welcome on select attractions and to the water’s edge in the Water Park. Please see Security/Rides Office for details.

RIDE / WATER RESTRICTIONS AND SAFETY 
Guests entering the Laguna Splash Water Park gated checkpoints must have proper admission. For the safety of all guests, some rides and water attractions have height & weight restrictions and physical limitations that are posted at the ride entrance. Pennsylvania Ride Safety Act #1994-58 requires riders to obey all warnings and directions, and must behave in a manner that will not cause or contribute to injury to themselves or others. Failure to comply is cause for dismissal from the Park without refund.  Only U.S. Coast Guard approved lifejackets are permitted as floatation devices. Wearing sunglasses or prescription lenses will not be permitted while riding the water slides. Prolonged underwater swimming or breath-holding will not be permitted. Face masks covering the nose, snorkels, and water toys will not be permitted in the Water Park. See website for complete Water Park Policies.

INCLEMENT WEATHER / RAIN CHECK POLICY
When inclement weather occurs we will do our very best to keep our ride and attractions open. However, in the event of rain, high winds, or electrical storms, some or all ride and attractions may close until it is safe to resume normal operations.

Please be advised temporary closures of rides and attractions does not merit a rain check.

If inclement weather forces the Park to close for the day, rain checks will be issued at any Ticket Booth with proper wristband and receipt.  (Season Pass Holders and free buddies are not eligible for a rain check)  Please see website for complete Rain Check Policy and Guidelines.

ATTIRE 
Shoes, Shorts, and Shirts must be worn at all times in the Ride Park and Concert areas. Modest dress is expected of all guests. DelGrosso’s Park reserves the right to address issues such as revealing or offensive clothing, tattoos, actions, or language. Clothing and swimwear displaying profanity, gestures, illegal substances, or suggestive material are not permitted. Gender appropriate swimwear is required while participating in Water Park Attractions. Swimwear should be properly-fitting and shall not indecently expose parts of the body or be transparent. Thong bottoms are not permitted. For safety reasons, swim attire with metal rivets or ornamentation, buttons, or zippers will not be permitted. Cut-off jeans, cargo or khaki shorts, pants, or any other non-swimwear may not be worn while participating in the Water Park Attractions. Jewelry items that could cause harm or damage to the rider, other guests, the attractions, or other property will not be permitted. Diapered guests must wear swim diapers while enjoying the Water Park Attractions. Visit website for complete Attire Policies.

PARKING 
Guests can enjoy FREE Parking in our Main Parking Lot Water Side. RV Parking is available at the back of the parking lot. Our Parking Attendants will assist you. No camping or overnight parking is permitted. Limited Accessible Parking is available on a first-come, first-served basis Ride Side, as well as in the Main Parking Lot Water Side.

SECURITY 
A Security Officer is always on duty in the booth at the bottom of the crosswalk Ride Side, during regular Park hours. Uniformed Officers patrol the Park grounds for your safety and assistance.

RULES AND REGULATIONS 
Weapons of any type and Laser Light Pointers are prohibited on Park Property. For your safety, hand-carried items including but not limited to backpacks and belt bags are subject to search. Metal detection equipment may be used. Cameras, hand-held or mounted, are not permitted on any attraction or ride. Loud music, running, hoverboards, bicycles, Segways, roller blades, roller skates, skate shoes with heels, and skateboards are not permitted on DelGrosso’s Park Property. Video recorders are not permitted at stage concerts. No pets are permitted on Park Property. Alcoholic beverages are not permitted beyond the Picnic Grove Area. Guests may bring food and drink into the Park, but are restricted to available picnic areas. No Large Coolers are permitted in the Water Park. Park Food & Beverages only in the Water Park. See website for complete Cooler/Outside Food & Drink/Picnicking Policy for the Ride Park and Water Park.
 

TEXT MESSAGE TERMS & CONDITIONS

Click here to read the Text Message Terms & Conditions.

Information Subject To Change

 

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